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Finally, a helpdesk that’s as ambitious as your brand. Effortlessly manage orders, delight customers worldwide, and see the direct impact of your support on sales—all from one blazingly fast platform built for Shopify.
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For growing e-commerce brands, customer support is a battlefield. You're constantly switching between your Shopify admin and your helpdesk, losing context and wasting precious time. Your agents struggle to get the full customer picture, leading to slow, frustrating responses.
Worst of all, your support platform might be slowing down your site, and it feels like a cost center, not a growth driver.
Free your team from repetitive questions. Our advanced AI is fully integrated with your Shopify data. It can automatically detect a customer's intent, retrieve their order information, and provide instant answers through self-service channels or empower your human agents with one-click responses.
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Stop guessing and start measuring. Connect support conversations directly to sales and understand the real-world financial impact of your team's efforts. Our platform tracks conversations that lead to a purchase, giving you clear, undeniable data on how great support drives your bottom line.
Customer feedback is gold, but it's usually scattered across dozens of emails and chats. How do you spot a trend? Our Product Insight Reports turn messy feedback into your most valuable asset. Agents can log every issue—from a sizing problem to a shipping defect—directly against the specific product in your catalog.
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Ready to expand? We're built for it. Connect unlimited Shopify stores to a single helpdesk. Our powerful localization and automatic translation features mean you can offer world-class, native-language support in every market you enter.
All you need to get up and running as a startup.
Essential capabilities powered by our AI Mini model. (Base fee $10/month)
Advanced capabilities powered by our AI Pro model (Base fee $10/month)
Unlock the most advanced AI models and selective premium AI features at $0.32 per conversation. Designed for high-volume stores demanding the ultimate in AI performance and customization.
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Install the app in minutes. See your conversations flow in. Watch your agents smile and your revenue grow.
Installation is simple! You install our app from the Shopify App Store. It automatically and securely syncs your orders, customers, and product catalog. There's no complex coding or developer time required. You can be up and running in under 5 minutes.
Correct. We designed our app with performance as a top priority. It loads asynchronously, which means it doesn't interfere with the loading of your main site content. Your customer's shopping experience remains fast and fluid, protecting your conversion rates.
Most helpdesks charge per agent/seat, which means your bill goes up every time you hire someone. Or they require expensive add-ons. We charge per conversation. This model aligns our success with yours—you only pay more when you're engaging with more customers. It's more predictable and cost-effective as you scale. All features are included, with no expensive add-ons.
Absolutely. Our platform is built for multi-brand businesses. You can connect an unlimited number of Shopify stores and manage all customer conversations from a single, unified helpdesk, while keeping data and reporting separate for each store.
Product Insight Reports is a tool to systematically capture and analyze customer feedback about your products. Instead of valuable feedback getting lost in conversation logs, your agents can tag an issue (e.g., "wrong size," "poor quality") to a specific product SKU. This creates powerful, actionable reports that show you which products are causing the most problems, helping you make smarter decisions about product development, marketing, and inventory.
Both plans offer powerful AI capabilities. The AI Pro plan gives you access to our most advanced, generative AI models for more nuanced and human-like responses, along with exclusive features for proactive support and deeper analytics. AI Lite uses highly efficient models perfect for most standard support automation.
Our AI securely accesses your Shopify data (like order status, tracking numbers, and product details) to provide contextually relevant answers. For example, when a customer asks "Where's my order?", the AI can look up their latest order, retrieve the tracking info, and provide a real-time update, all without human intervention.
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