A Live Chat Solution That Understands E-commerce

Stop just answering questions. Start converting visitors, delighting customers, and scaling globally with a live chat built to sell. Our AI-powered platform automates support, empowers your agents, and drives revenue around the clock.

Trusted by leading ecommerce teams to deliver smarter, faster customer support worldwide.

Turn Conversations into Conversions

Don't let a potential sale walk away. Our live chat is packed with features designed to proactively engage visitors and make buying effortless.

Sell Directly in Chat

Share rich product cards that allow customers to view items and add them to their cart without ever leaving the conversation.

Proactive Engagement

Use event-driven chat campaigns to reach out to customers at the perfect moment—like when they’re viewing a specific product or hesitating at checkout.

Chat widget with message from Anne saying, 'Hi waving hand! If you have questions about services, I'm here to help.'

Measure Your Impact

With built-in conversion tracking, you can see exactly how much revenue your chat conversations are generating.

24/7 Support, Not 24/7 Staffing

Reduce your support costs and free up your agents' time by empowering customers to find their own answers, instantly.

Instant Order Tracking

Deflect "Where is my order?" tickets forever. Customers can use the self-service order tracker right from the chat widget.

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AI-Powered Answers

Connect your AI-driven knowledge base to let an AI agent answer common questions instantly, day or night.

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Custom Self-Service Hub

Customize your chat widget's home screen with links to FAQs, your AI agent, and package tracking to create a powerful self-service portal.

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Go Global, Feel Local

Expand your business into new markets without the language barriers. We handle the complexity of international communication so you can offer a seamless, local experience to every customer.

Speak Their Language, Instantly

Our AI Translator allows your agents to chat with customers in any language. You type in your language, they see it in theirs.

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A Localized Welcome

The live chat widget automatically detects your customer's language and location to present a fully translated and localized interface.

One Widget, Unlimited Stores

Install the live chat widget on unlimited domains to maintain a consistent experience as you expand.

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Create a Superhuman Support Team

Equip your agents with AI tools that make them faster, smarter, and more effective. Deliver higher quality support in a fraction of the time.

Your Agent's AI Copilot

Our integrated AI Copilot provides real-time suggestions, summarizes long conversations, and helps agents draft perfect replies.

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One-Click Replies

Use template responses for frequently asked questions to ensure brand consistency and radically speed up response times.

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Mistake-Proof Messaging

Agents can easily edit sent messages to maintain a professional and clear conversation.

Screenshot of a customer email asking about order status and a support reply with tracking link.

Fits Your Brand, Works with Your Tools

Integrate in minutes and customize in moments. Our live chat is built to feel like a native part of your store, not a bolted-on app.

Native Shopify Integration

Get set up with a one-click install from the Shopify App Store.

Complete Brand Control

Easily customize the widget’s colors, logo, and copy to perfectly match your brand's look and feel.

Always Connected

Continue conversations over email automatically if a customer leaves the chat.

Flawless on Mobile

A perfectly responsive, mobile-ready design means the experience is great on any device.

We're pushing the boundaries of customer communication. Soon, customers will be able to leave voice messages directly in the chat or listen to AI-generated audio replies, offering a new level of accessibility and convenience.

Pricing that grows with your store

200 convs
200 400 600 800 1,000

Free Plan

$

0

All you need to get up and running as a startup.

  • All Core features
  • 50 free conversations per month
  • 1 Translation language
  • AI Mini model
  • + And more

AI Lite Plan

0.16

/ per conversation

Essential capabilities powered by our AI Mini model. (Base fee $10/month)

  • All Core features
  • Unlimited conversations
  • 3 Translation languages
  • AI Mini model
  • + And more

AI Pro Plan

0.32

/ per conversation

Advanced capabilities powered by our AI Pro model (Base fee $10/month)

  • All features
  • Unlimited conversations
  • 10 Translation languages
  • AI Pro model
  • Photo recognition
  • AI Voice
  • AI report analysis
  • + And more

Unlock the most advanced AI models and selective premium AI features at $0.32 per conversation. Designed for high-volume stores demanding the ultimate in AI performance and customization.

Ready to Transform Your Customer Experience?

Stop settling for a basic chat bubble. Install the AI-powered live chat that boosts revenue, automates support, and helps you scale your e-commerce business globally.

Frequently Asked Questions

How is this different from other live chat tools?

Our platform is designed with ecommerce at its core. It provides a single customer and order view including order history and customer history, is natively integrated with Shopify, and consolidates all channels (email, live chat, fb, insta) to centralize your customer support. This ensures your team has all the necessary context to serve online shoppers efficiently.

Is it difficult to set up?

Not at all. For Shopify stores, it's a simple one-click installation from the App Store. For other platforms, you just copy and paste a single snippet of code onto your site. No developers are needed for customization.

How does the pricing work? Do I have to pay for each of my support agents?

No, you never pay per agent or "seat." Our pricing is based on the number of conversations you have each month. You can have unlimited agents on all plans. We offer a free plan with 50 conversations/month, and our paid plans start at just $0.16 per conversation. It's "One price, all the features you need to scale. No hidden fees, no surprise add-ons."

My business sells internationally. Can your live chat handle that?

Absolutely. This is one of our core strengths. The widget interface automatically localizes to your customer's language, and our AI Translator allows your agents to communicate seamlessly with customers in any language in real-time. We make going global feel local.

What exactly is the "AI Copilot" for agents?

The AI Copilot is a real-time assistant for your support team. It works inside the helpdesk to suggest replies, fix grammar and tone, summarize long customer inquiries, and provide instant access to information from your knowledge base, making your agents dramatically faster and more effective.

Can I really customize the widget to match my brand?

Yes. You have full control over the colors, logo, and welcome text of the chat widget directly from your dashboard. You can also customize the widget's home screen with self-service options that are most relevant to your customers.