Stop Losing Customers. Start Winning Sales.

Don't wait for customers to ask for help. Proactively engage them with targeted chat campaigns that turn browsing into buying and answer questions before they abandon their cart. On average, 5% of visitors who engage with a live chat convert to a purchase. It's time to make every visitor count.

Trusted by leading ecommerce teams to deliver smarter, faster customer support worldwide.

Guide Your Customers from "Just Looking" to "Just Bought"

Engage at the Perfect Moment

Stop guessing when customers need help. Our chat campaigns let you set smart triggers based on visitor behavior, like time spent on a product page or items in their cart. Offer a timely discount or a helpful suggestion right when it matters most, reducing friction and guiding them smoothly toward checkout.

Make Going Global Feel Local

Expand your reach without the hassle. With our seamless Shopify integration and automatic translation features, you can launch campaigns in any language. Greet international customers in their native tongue, building trust and making your brand feel instantly familiar, no matter where they are in the world.


Let AI Be Your Ultimate Sales Assistant

Enhance your team's efficiency and your customers' experience. Our advanced AI can handle initial interactions, answer common questions, and qualify leads, freeing up your human agents to focus on high-value conversations. It's like having a dedicated sales assistant on every page of your site, 24/7.

Launch a High-Converting Campaign in Minutes

Our AI Copilot is engineered to amplify your team's capabilities, providing unparalleled assistance that elevates human agent output and efficiency, specifically for ecommerce support.

1

Set Your Trigger

Choose the event that will launch your chat pop-up. Target visitors on specific product pages, those who have spent a certain amount of time on your site, or other custom conditions.

2

Clarity Craft Your Message

Write a compelling message to grab your customer's attention. Offer assistance, provide a discount code, or highlight a key product feature.

3

Measure Your Success

Track everything. Our comprehensive reports show you views, clicks, engagement rates, and most importantly, the conversions and revenue your campaigns generate. See exactly how your efforts are impacting your bottom line.

Pricing that grows with your store

200 convs
200 400 600 800 1,000

Free Plan

$

0

All you need to get up and running as a startup.

  • All Core features
  • 50 free conversations per month
  • 1 Translation language
  • AI Mini model
  • + And more

AI Lite Plan

0.16

/ per conversation

Essential capabilities powered by our AI Mini model. (Base fee $10/month)

  • All Core features
  • Unlimited conversations
  • 3 Translation languages
  • AI Mini model
  • + And more

AI Pro Plan

0.32

/ per conversation

Advanced capabilities powered by our AI Pro model (Base fee $10/month)

  • All features
  • Unlimited conversations
  • 10 Translation languages
  • AI Pro model
  • Photo recognition
  • AI Voice
  • AI report analysis
  • + And more

Unlock the most advanced AI models and selective premium AI features at $0.32 per conversation. Designed for high-volume stores demanding the ultimate in AI performance and customization.

Thanks to Hikari CS, we are now accessible anytime and anywhere when our customers need us, while our costs have gone down.

It normally took 3 months to onboard a new customer service agent. With the Hikari CS team we went live in 1 weeks.

Frequently Asked Questions

How do chat campaigns work?

Chat campaigns allow you to automatically send a proactive chat message to website visitors based on specific rules you set. For example, you can trigger a chat pop-up if a customer has been viewing a product page for more than 60 seconds, helping to answer any questions they might have and guide them toward a purchase.

Can I use this feature with my Shopify store?

Yes, our platform has a native integration with Shopify, making the setup seamless. You can easily connect your store and start creating campaigns that are perfectly aligned with your products and customers.

What makes your pricing different?

Unlike competitors who often charge per agent or have complex pricing with paid add-ons, we offer a simple, all-in pricing model based on the number of conversations. This means you get access to all our features without any hidden fees, allowing you to scale your support affordably. We even have a free plan to get you started.

How does the AI help with chat campaigns?

Our advanced AI can power your chat campaigns by handling initial interactions, answering frequently asked questions, before passing them to a human agent. This improves your team's efficiency and ensures customers get instant assistance, even outside of business hours.