The AI Helpdesk Built for Shopify Stores

Unify every customer conversation, automate up to 50% of tickets withAI, and respond 3× faster — all natively connected to your Ecommerce store

Shopify Partner
50 Free Conversations/Month
Setup in 5 Minutes
No Per-Agent Fees

50%

of repetitive tasks automated by AI

3x

faster response time with I Copilot

5min

to connect Shopify and go live

Everything your Shopify store needs. Nothing it doesn't.

Built from the ground up for ecommerce — not adapted from a generic B2B helpdesk tool.

AI Copilot

Reads every ticket and drafts a perfect reply using live Shopify order data. Your agent reviews and sends in one click.

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AI Agents — 24/7 Self-Service

Automatically handle WISMO tickets, return requests, and FAQs around the clock. No agent needed.

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Unified Inbox

Email, live chat, Facebook, and Instagram — all in one inbox. Full Shopify order context next to every message.

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Live Chat + Chat Campaigns

Proactively engage visitors at the right moment. Convert browsing hesitation into purchases with targeted chat campaigns.

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AI Translation

Serve customers in their native language automatically. Your agent writes in English — the customer reads in Dutch, German, or French.

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Reporting & Insights

Track first response time, CSAT, ticket volume, and agent performance. Turn support data into strategic decisions.

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Shopify Integration

Full order context. Inside every ticket.

Stop switching between Shopify and your helpdesk. Hikari CS pulls every customer's order history, shipping status, and product details directly into every conversation — automatically.

  • One-click Shopify connection — live in under 5 minutes
  • Order status, tracking, and history visible in every ticket
  • AI Copilot drafts replies using live Shopify order data
  • VIP customer routing based on Shopify customer tags
  • No Zapier, no workarounds — native integration only

Pricing that grows with your store

200 convs
200 400 600 800 1,000

Free Plan

$

0

Forever free · no credit card

  • 50 conversations/month
  • All core features included
  • 1 Translation language
  • AI Mini model
  • Shopify integration

AI Lite Plan

0.16

/ per conversation

$10 base/mont

  • Unlimited conversations
  • All core features
  • 3 Translation languages
  • AI Mini model
  • Shopify integration
most popular

AI Pro Plan

0.32

/ per conversation

$10 base/month

  • Everything in AI Lite
  • 10 translation languages
  • AI Pro model
  • Photo recognition
  • AI report analysis

Unlock the most advanced AI models and selective premium AI features at $0.32 per conversation. Designed for high-volume stores demanding the ultimate in AI performance and customization.

Start for free. No credit card. No catch.

Join ecommerce teams using Hikari CS to automate support and respond 3× faster from day one.

50 conversations free

All features included

No credit card

5-minute setup

Common questions

Does Hikari CS really integrate natively with Shopify?

Yes — not a Zapier integration, not a webhook setup. One-click connection that pulls live order data, customer history, and product info directly into every ticket automatically.

Is the free plan actually free?

Yes. 50 conversations/month, all core features, Shopify integration, AI Copilot — no credit card required, no time limit. Upgrade only when you're ready.

What does "automate 50% of tickets" actually mean?

AI Agents handle common queries — order tracking, return status, FAQs — automatically, 24/7. Your team handles the complex, relationship-building conversations that need a human touch.

How long does setup take?

Under 5 minutes to connect your Shopify store. Your first tickets will appear in Hikari CS within seconds of connecting. No technical setup or developer required.