Convert visitors
to buyers
Increase your conversion rate with proactive customer service. Also during weekends and evenings. 40% Of buyers choose for companies who answer fast and are available througout the purchase process.
-
Create the traditional shopping experience
Welcome customers and let them know you’re here for them. Strangely enough, few webshops do this and is therefore a perfect opportunity to distinguish yourself!
-
Prevent abandoned shopping carts
More than 80% of all customers abandon their shopping carts. Connect with customers who are in doubt or need extra advice. That last bit of personal contact can give them that little push and confidence to choose you.
-
Measure revenue from conversations
Keep track of conversations that bring revenue. Every customer conversation is an opportunity to build lasting relationships while driving sales. Get monthly reports to see what drove growth.
-
Reduce returns
Unlike a traditional store, customers can't try online products. Clear information about product features, fit, pictures with examples but also answers to customer questions help to reduce returns.
-
Answers you would give
Through smart integrations with your webshop and our knowledge databases, we have all the knowledge to help your customers on their way to the right product. And with over 100 languages supported, there's nothing stopping you from crossing borders.
