Available for your customers,
everywhere
With Hikari CS you’re available everywhere. Wherever your customers are, we’ve got you covered.
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Live (Website) Chat
A must have for servicing potential customers and existing customers alike. Simply add our chat widget to your website and we’ll do the rest.
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Email Support
Email is a great channel for less urgent requests, however still essential for customer service. We'll connect your support email and take it over from there.
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Facebook & Instagram Messenger
Facebook & Instagram messengers are the perfect (and must have) channels if you are already actively present on these networks. Offer your customers to easily contact you via private messages. Our agents are ready to answer all your customers' questions.
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Whatsapp
Add the market leader of chat apps to your channel list to make conversations even more personal. With our Whatsapp integration you’ll be able to receive conversations from your customers regardless if they are on your website or not.
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Marketplaces
Increase your merchantscore on Amazon, bol.com & Zalando with our lightning fast and personalized support. We'll connect these marketplaces for you and make sure your customers receive the best service ever.
