Grow your business through exceptional customer service

Hikari CS helps companies grow through fast, personalized and cost efficient customer service as a service.

Personal Advice
Leslie

I'm looking for a gift for my husband, could you help me out?
Returns
James

What is your return policy?
Purchases
Emma

I want to place an order but I need help.
Delivery & Shipping
Jannet

It's been more than a week, and I still haven't received my order!

Tailored support and advice for your customers.

Increase conversion rates by turning visitors into buyers.

Don’t wait for your visitors to ask a question. Offer proactive support or encourage sales. We give your visitors a personalized experience, no matter where they are or what channel they use.
Available anywhere, anytime

Why stop your service when your customers need you most? Extend your service to evenings and weekends. Increase your reachability to Facebook Messenger, Instagram Messenger, Whatsapp, Livechat on your website and email.
Add Marketplace support to your roster

Increase your merchantscore on Amazon, bol.com & Zalando with our lightning fast and personalized support.
Key metrics for transparancy and insights

Receive monthly reports on how our team performs for you. You’ll know immediately how well we’re doing and how satisfied your customers are with our service.
How we do it? People & Tech

Thanks to smart integrations with your systems, state-of-the-art tools to bundle knowledge and information and trained agents, we completely unburden your customer care.

Thanks to Hikari CS, we're now available to our customers whenever and wherever they need us, while simultaneously reducing our costs.

E. Dulkadir

CEO, Burker Watches